Refund Policy

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This refund policy shall apply to sistersol.com services and products: 

• iIntro For Clients: Our services and products are designed with you, the Client, in mind—supporting your growth, clarity, and the life you want to create. The terms below are intended to foster mutual respect between Client and Guide. Emergencies or special circumstances will be handled individually, but generally, the policies outlined apply to all services and products offered. Join us in creating your best life!

• Confidentiality: Every private session is completely confidential. Group sessions involve multiple participants, all of whom are bound by the confidentiality clause. All products are for personal use, and any discussion between Client and Guide is likewise confidential. This creates a safe space to support the self-reflection and growth necessary for a meaningful, fulfilling life.

• Refund Policy: All product purchases and one-time sessions, whether individual or group, are non-refundable. Exceptions for emergencies or extraordinary circumstances may be considered on a case-by-case basis at the Guide’s discretion.

• Legal Disclaimer: The Guide is not a physician, psychiatrist, or medical professional. Services are intended to provide guidance and encouragement to support Clients in reaching personal goals; they do not include diagnosis or treatment for any illness. These services are not psychotherapy and are not a substitute for licensed counseling, medical advice, or substance abuse treatment. Please refer to the Terms of Use Agreement (found in the website header and footer) for full details governing all services and products.